Virtual claims solution from the comfort of your desk
Put your team on-site at first notice of loss with AI-driven virtual streaming services that save time, resources and eliminate fraudulent claims.
How does your team benefit?
Enable collaboration anywhere, anytime increasing both policyholder and team satisfaction.
Faster response time to FNOL
Save the time it takes to initiate an assessment and reduce the possibility of fraudulent claims upon first notice of loss.
Save time processing claims with immediate response, and faster turnaround times, driven by machine learning and AI.
Reduce Costs Across the Board
Eliminate costs processing claims, travel expenses, and content storage fees.
Seamlessly integrated with
your Claims package
Connect Guide Stream 360 to your Claims package of choice with little to no code. Check out some of the most popular integrations below.
How does it work?
An invite is sent to the policyholder where they can start a session or pick a future date/time based on availability.
Claim Adjustor Notified
The claims adjustor will receive a calendar notification or immediately starts the session from the queue.
Guide Stream Session
The claims adjustor collects pertinent information including video and photos, on behalf of the policyholder.
The session’s recording and pictures are presented to the claims adjustor for final review before closing the session.
Upon completion, the recorded video session, photos, tags and chats are used to create and store a full timeline report.